Frequently asked questions
How do I place an order?
Add your camera to cart and check out. Payment details and instructions will be provided after you place your order ♡
How soon will my order be shipped?
We ship orders within 2-3 business days, but most of the time, we ship the next day! You'll receive a tracking number once your order is on the way.
How long does shipping take?
Local (PH) and international usually takes 5–7 business days. Delivery times vary depending on your location.
How do I transfer photos?
There are several ways to transfer photos from your digicam to your devices → Check out this link.
Are the cameras brand new?
Our cameras are preloved unless marked as new, as digicams are no longer mass produced. Each is tested before shipping. We occasionally have new units for recent models and rare new old stock for vintage ones.
Can you source a camera for me?
Yes! Just let us know the brand. model, color, and details you’d like us to find. Full payment is required upfront. ETA is around 2–3 weeks (sometimes up to a month).
To request, please DM us on Instagram.
What payment methods do you accept?
Gcash, Bank transfers (local)
Remitly (international)
Do you offer refunds or returns?
Because our cameras are vintage and one-of-a-kind, we don't offer traditional returns or warranties. That said, every camera is carefully tested and documented with photo/video proof before shipping—giving you complete transparency and confidence in your purchase ♡
What if my camera arrives with issues?
We pack every order with care, and we're here to help if anything comes up. In the rare event something isn't right upon arrival, please contact us right away with photos or videos so we can find a fair solution together ♡
⚠︎ Important: To help us review your case fairly, we'll need an uncut unboxing video from the moment you receive the package, clearly showing the issue.